Reference

Open funinexchange Terms and Conditions

Our Terms & Conditions explain who can open an account, how identity and activity checks work, what counts as permitted use, and when we may pause access if…

Local-law accessAccount rulesData useChange requests
funinexchange Open funinexchange Terms and Conditions
HELP CHANNELS

Open contact routes for terms help

If any clause feels unclear, use the contact paths below rather than guessing. We answer term questions through in-account chat, email, and the contact form, and we can point you to the clause that applies to your request. Include your account ID, the date of the action, and the exact wording you want checked so we can locate the right record faster. For access issues, write from the email linked to your account whenever possible.

Team online

In-account chat

Use in-account chat when you want a quick read on a clause, a status check on a request, or a correction to the wording linked to your account. Keep your account ID ready so we can match the file.

Email

Email works well for longer questions, especially if you need to quote a clause, attach a screenshot, or ask for a written record of our reply. Use the address saved in your profile when possible.

Contact form

The contact form is useful when you want to submit a formal request, ask for a copy of a policy change, or raise a concern about a term that affects access. Add dates and any reference number.

DATA AND ACCESS

Browse data, access, and change controls

We handle policy requests with the same record keeping we use for account actions. That means we log the request, check the profile, and keep only the records needed for the contract…

Data use

We use account data only to run the agreement, check identity, manage requests, and handle disputes. We do not keep more than we need for those purposes, and we limit access to staff who need it.

Cookies

Cookies help keep your session signed in, remember display choices, and record consent settings where the law asks for them. You can adjust browser controls, but some site functions may not hold the same settings.

Security

Your login details should stay private. If you suspect unauthorised access, contact us at once so we can review the session, add checks, or pause activity while we verify the account.

Retention

We keep records for the period needed to meet contract duties, settle disputes, meet legal duties, and support fraud checks. When that period ends, we delete or anonymise data according to our retention rules.

Requests

If you want a copy, correction, or deletion request, send the exact account details and the change you want. We may ask for extra proof before acting, to protect the account from misuse.

Contact path

For any policy question, use the contact channel listed on this page and write from the address tied to your account whenever possible. That helps us match your request to the right record quickly.

Explore common terms questions

These questions cover the parts of the terms that usually matter first: who the terms bind, how local law affects access, how data is handled, and how you can ask us to change a record. If your situation is not covered here, use the contact paths above and quote the clause number or the action date so we can answer from the current text.

They apply from the moment you open an account, use the site, or send us a request tied to your profile. If you do not agree with a clause, stop using the account and contact us.

Access depends on local law and on whether the service is available in your location. If a region or action is restricted, the restriction applies even when your account is active.

Tell us as soon as your name, phone number, or other account detail changes. We may ask for verification before updating records so the contract stays linked to the right person.

We use the data needed to run the account, verify actions, keep records, and settle disputes. We may keep some records after closure when a law or contract duty requires it.

We keep records only as long as needed for the contract, legal duties, security checks, and dispute handling. After that, we remove or anonymise them under our retention process.

Use in-account chat, email, or the contact form and include your account ID, the clause number if you have it, and the change you want. We will reply through the same channel when possible.